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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christina Cohen

December 5, 2025

5  out of  5
rating by Christina Cohen
"Great doing business with Jennifer. She calls back, explains policy, friendly and fast service!"
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Ricardo Gomez

December 2, 2025

5  out of  5
rating by Ricardo Gomez
"Have been working with the Happy Mullen Team, specifically Mary Ann for the last year or so. Couldn't be happier with the attention to detail and customer service. Always happy to answer questions and help."
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Zack Saunders

November 20, 2025

5  out of  5
rating by Zack Saunders
"I've enjoyed working with Mary Ann of the State Farm team here. Nice to feel some true southern hospitality :)."
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Katie Zollinger

September 25, 2025

5  out of  5
rating by Katie Zollinger
"Such great customer service, a group that truly cares for their clients! I can’t say enough about the group at this office, I do a lot of business with Mary J. and she is exceptional! Our family has “grown up” with this office, they have insured both of our children as new drivers and hold all of our vehicle policies. We recently had an accident with one of our vehicles and Mary took great care to provide timely updates, get us fast answers to help drive decisions, making calls on our behalf and running number scenarios with me to figure everything out. She was extremely helpful and calming during a very stressful event. We have used Happy Mullens office for years and will be clients for life! Thank you team for putting the client first and making every transaction easy and thoughtful."
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Katie Cunningham

August 27, 2025

5  out of  5
rating by Katie Cunningham
"Just moved to Charlotte from Washington and Jennifer was a fantastic help. Very nice and took the time to make sure I understood everything. Highly recommend!"
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Scott Cottrill

August 14, 2025

5  out of  5
rating by Scott Cottrill
"Fantastic customer service with Jennifer!"
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Stevie Van

August 13, 2025

5  out of  5
rating by Stevie Van
"I’ve been w Happy Mullen for over 20 years with home and auto policies. They answer my questions, and I always enjoy my calls with anyone from his office!"
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Amer Akhtar

August 11, 2025

5  out of  5
rating by Amer Akhtar
"I really appreciate the time Jennifer took to go over the insurance policies and configure them to fit my budget and lifestyle."
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Jacob Lewis

August 11, 2025

5  out of  5
rating by Jacob Lewis
"Jennifer was very helpful and efficient today."
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Z.Michelle Jones

August 11, 2025

5  out of  5
rating by Z.Michelle Jones
"It was a pleasant pleasure talking with Jennifer transferring my auto insurance from Georgia to NC. Jennifer was extremely professional and informative. My homeowners and auto insurance was set up in a timely manner."
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Susan Barnard

August 7, 2025

5  out of  5
rating by Susan Barnard
"Jennifer is the BEST!"
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Terrence Pugh

July 28, 2025

5  out of  5
rating by Terrence Pugh
"Excellent experience as always. Jennifer was very professional and helpful throughout."
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Bob Percival

July 23, 2025

5  out of  5
rating by Bob Percival
"Jennifer did an excellent job of helping me with my new home insurance policy. Made it very easy to make decisions. Would highly recommend her in the agency"
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Jared Bush

July 17, 2025

5  out of  5
rating by Jared Bush
"Wonderful experience with Megan super knowledgeable and really appreciate the insight!"
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Scott Rissmiller

July 11, 2025

5  out of  5
rating by Scott Rissmiller
"Jennifer is awesome"
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Sarah Poret

July 10, 2025

5  out of  5
rating by Sarah Poret
"Jennifer has been so wonderful to work with-she made my transition to NC so much easier! Five stars all around-thank you!!!"
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Trevor

July 10, 2025

5  out of  5
rating by Trevor
"Very helpful and kind, I’d recommend using them."
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Jay W.

June 28, 2025

5  out of  5
rating by Jay W.
"Extremely professional and prompt 👌"
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Casey Davenport

June 12, 2025

5  out of  5
rating by Casey Davenport
"Mary jones was responsive, knowledgeable, kind and didn’t try to upsell me when she could have- but educated me on my options and let me decide what was best for me/ will definitely be with them until something changes - thanks"
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Sharon Montgomery

June 11, 2025

5  out of  5
rating by Sharon Montgomery
"Love this agency! They make insurance easy and are always there to walk me through all my questions and are very patient. We've been using them for years and I highly recommend them!"
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Trey Nunnery

May 12, 2025

5  out of  5
rating by Trey Nunnery
"Excellent experience and candid advice today. I had questions about home mortgage insurance and car insurance and all question answered in a very helpful, knowledgeable, and friendly manner. Keep up the great work! Life is hard and you all definitely make things easier!!"
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Bryan Divenanzio

April 17, 2025

5  out of  5
rating by Bryan Divenanzio
"Jennifer was outstanding and her customer service was incredible. Very glad I’m able to work with her moving forward."
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Anthony Dichito

April 16, 2025

5  out of  5
rating by Anthony Dichito
"It’s nice to interact with a human from this country and talk to the same person every time."
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Leigh Thomas

April 12, 2025

5  out of  5
rating by Leigh Thomas
"Excellent service! Megan answered all questions thoroughly, without making me feel rushed. She genuinely cares and is so very helpful!!! Love these folks!"
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Greg Parker

April 3, 2025

5  out of  5
rating by Greg Parker
"Jennifer was awesome at getting me a quote then implementing the quote to make it real."